Terms & Conditions

Last updated: October 4, 2026

Overview

Welcome to Alver London. These Terms of Service govern your use of our website, online store, products and related services. Our store is powered by Shopify. By accessing our website or placing an order, you agree to these Terms and our Privacy Policy.

1. Online Store Terms

By using our Services, you confirm that you are legally permitted to do so in your country or region.

When placing an order, you agree to provide accurate, current and complete information, including your billing, payment, shipping and contact details. You are responsible for maintaining the security of any account you create with us.

2. Products

We make every effort to display our products, colours and images as accurately as possible. However, colours and appearance may vary depending on your screen or device.

Product descriptions, prices and availability may be changed without notice. We also reserve the right to discontinue products or limit quantities where appropriate.

3. Orders

Placing an order constitutes an offer to purchase. Alver London reserves the right to accept, decline or cancel an order where reasonably necessary.

Payment must be successfully processed before an order can be fulfilled. Please review your order carefully before submitting it, as we may not always be able to make changes after processing has begun.

Returns and exchanges are handled according to our Refund Policy.

4. Prices & Payments

Prices, discounts and promotions may change without notice. The price applicable to your purchase will be the price displayed when your order is placed.

You agree to provide accurate and authorised payment information when making a purchase. Any applicable shipping charges, taxes or other fees will be displayed where required.

5. Shipping & Delivery

Delivery times provided by Alver London are estimates and may be affected by carriers, customs, holidays or circumstances outside our control.

For further information about processing, tracking and estimated delivery times, please review our Shipping Policy.

6. Intellectual Property

Unless otherwise stated, content belonging to Alver London—including our branding, website design, text, graphics and original media—is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, republish or commercially exploit our protected content without permission. Third-party trademarks and intellectual property remain the property of their respective owners.

7. Third-Party Services & Links

Our website may use or provide access to services, tools or websites operated by third parties. Your use of third-party services may also be subject to their own terms and policies.

Alver London is not responsible for the content, accuracy or practices of third-party websites that we do not control.

8. Shopify

Our online store is powered by Shopify, which provides the technology that enables us to operate our store. Purchases made through our store are transactions directly between you and Alver London, not Shopify.

9. Privacy

Personal information collected through our Services is handled according to our Privacy Policy. Because our store is hosted by Shopify, certain information may also be processed by Shopify and relevant service providers to operate and improve the Services.

10. Reviews & Feedback

If you submit reviews, suggestions, comments or other feedback, you confirm that you have the necessary rights to provide that content and that it does not violate applicable laws or the rights of others.

We may remove content that is unlawful, abusive, misleading or infringes another party's rights.

11. Errors & Inaccuracies

Occasionally, our website may contain errors or omissions relating to product descriptions, prices, promotions, availability, shipping charges or delivery estimates.

We reserve the right to correct inaccurate information and update or cancel affected orders where appropriate.

12. Prohibited Uses

You may not use our website or Services for unlawful, fraudulent, abusive or malicious purposes, to infringe intellectual-property rights, distribute malware or spam, collect personal information unlawfully, or interfere with the security or operation of our website.

13. Termination

We may suspend or terminate access to our Services where these Terms are violated or where otherwise permitted by applicable law.

Obligations that by their nature should continue after termination will remain in effect.

14. Disclaimer & Limitation of Liability

Our website and Services are provided subject to applicable law. We do not guarantee that access to the website will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

15. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable.

16. Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices or legal requirements. The latest version will be published on this page.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Alver London
Email: support@alverlondon.co.uk