Shipping Policy

At Alver London, we aim to make every delivery safe, simple and reliable.

Order Processing

Orders are typically processed within 1–3 business days, Monday to Friday, excluding public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Time

Standard Delivery: 5–10 business days

Delivery times are estimates and may vary due to carrier delays, holidays, location or periods of high demand.

Shipping Cost

We offer free standard shipping on all orders unless otherwise stated at checkout.

Any additional delivery options or charges will be displayed before completing your purchase.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email.

Please allow up to 48 hours for tracking information to update.

Incorrect Address

Please ensure your delivery address is complete and correct before placing your order.

If you notice an error, contact us as soon as possible at support@alverlondon.co.uk.

We cannot be responsible for delays or lost packages resulting from incorrect or incomplete addresses provided at checkout.

Delayed or Lost Packages

If your order is delayed, please check your tracking information for the latest update.

If your package has not arrived after the estimated delivery window, contact our support team and we will assist you.

Customs, Duties & Taxes

For international orders, customs fees, import duties or taxes may apply depending on the destination country's regulations. These charges are the customer's responsibility unless otherwise stated at checkout.

Contact Us

For questions regarding shipping or your order:

Alver London
Email: support@alverlondon.co.uk